Help

Answers to frequently asked questions are given below:

Worksheet FAQs

Bookstore & Workbooks FAQs

Workbook Downloads FAQs

Other FAQs

 

Worksheets

Do I need a subscription to use the worksheets?

Our worksheets are free to use.  No login required.


How do I open / print a worksheet?

Our worksheets are pdf documents. They can be opened and printed easily using Adobe Reader or other free pdf programs.  If you are having difficulty, download the latest version of Adobe Reader

 

Do you have answer keys for your worksheets?

Almost all of our grades 1-5 worksheets have answer keys, usually on the 2nd page.  Preschool and kindergarten worksheets usually do not have answer keys as the exercises are relatively short and simple. 

 

I am a teacher. Can I use your worksheets with my students?

Yes, definitely!  Feel free to make copies of our worksheets for your students; however, please do not post our worksheets on any publicly accessible website.  Please see our terms of use for more details.

 

Bookstore & Workbooks

What formats are your workbooks in?

All of our workbooks are pdf documents, which can be opened and printed with Adobe Reader or other free pdf programs.  

 

I am a teacher. Can I use your workbooks with my students?
Permission is granted to reproduce materials for use with one (1) teacher's students by virtue of the purchase of a book. In other words, one (1) teacher may make copies of the workbook materials he/she purchased to be used solely with his/her students. Permission is not granted to reproduce the materials for sale or make these materials available on any website for the purpose of sharing.

 

Can I get printed workbooks?

We do not ship printed workbooks; however, all of our workbooks are pdf documents which are easily printable. Customers can save the workbooks on their computers and print pages as needed.

 

Why can't I make changes to the workbooks?

The content in the workbooks is secured, so you will not be able to make any changes to the content on the pages. If you want to split the workbook in parts (for online lessons, for example), we suggest you set your printer to “print to PDF”, select the pages you want to segment and save that PDF as a new file.

 

Workbook Downloads

How do I get my books?

After you complete your purchase a download link will be available on your screen.  You will also receive an email from us with the same download link. Clicking on the link will take you to a secure page on our website where your workbook(s) can be downloaded.  We highly recommend that you download them on a laptop or desktop computer, saving them to your hard drive. You need to download the books within a week.


I never received the email with my download link. What do I do?

Sometimes emails get mistakenly identified as spam; please check your bulk mail or spam email boxes.  If you still cannot find the email, contact us and we will ensure you receive your product.

 

I can't open the pdf file!

If you can't open your pdf file, you may just need to download the latest version of Adobe Reader.   If that doesn't work, please let us know your order number and the title of the product that you are having problems with and we can investigate further.

 

I received an email, but there were no download links. What do I do?

If you received an email but it was missing the download links, please contact us.  We'll fix the problem.

 

My download links have expired. What do I do?

When you click on the link to the workbooks, the workbooks download to your device. You’ll want to check your downloads folder on your computer or device for the workbooks.

If you click on the link more than three times, the link will expire. The link will also expire a week after your purchase. If your link has expired and you haven't downloaded the books, contact us.

 

Where do I find the downloads folder on my computer?

  • On a PC, the downloads folder can be accessed through File Explorer, usually under "Quick Access". Clicking Ctrl + J in your web browser should also display a list of recent downloads.
     
  • On your Mac, the downloads folder is accessed from the Finder's sidebar. If you don't see it under Favorites, go to Finder > Preferences, and turn it on in the Sidebar tab. You can also quickly get to it from Go > Downloads (Option+Command+L).

 

Where do I find the downloads folder on my iPad/iPhone?

  • To find the downloads folder on an iPad or iPhone, you’ll first need to locate the Files app. The quickest way to do this is with Spotlight Search.
     
  • Swipe one finger downward from the middle of the Home screen, and then type “Files.”
     
  • Tap “Files” in the search results.
     
  • Tap “Browse” at the bottom.
     
  • Tap “On My iPhone” or “On My iPad” depending on which device you’re using.The downloads folder will appear in the list of “On My iPhone” or “On My iPad folders.
     
  • Tap of the downloads folder to find the workbooks.

 

Where do I find the downloads folder on my Android tablet or phone?

  • Open the Android app drawer by swiping up from the bottom of the screen.
     
  • Look for the My Files (or File Manager) icon and tap it.
     
  • Inside the My Files app, tap "Downloads" to find the workbooks.

 

Other

What happened to your online lessons?

Our online program has been phased out.  The lessons were based on Adobe Flash technology, which is no longer supported by Adobe or the major browsers.  

 

Still need help?

Contact Us