FAQ - Free Trial and Subscriptions

Free Trial and Subscriptions
How do I signup for a Free Trial?

Just complete the form on our free trial signup page; no credit card is required.  After you have created your free trial account, you will have full use of our program for 2 weeks. Just log your kids in and get them started.  If you like the program, you subscribe on a monthly or annual basis at the end of the trial period.

Can I extend my free trial?

Unfortunately, the system does not allow us to extend free trials under any circumstances. 

How do I cancel my free trial?

You don’t have to. We do not take credit card information prior to the trial and there is no obligation, so if the trial period expires without you subscribing, you do not have to do anything.

How much does K5 Learning cost?

One month of unlimited use of K5 costs less than a single hour with a live tutor.

First Child: $14.95 / month or $119 / year.

Additional students: $9.95 / month or $79 / year

This includes unrestricted access to all grade levels in K5 Reading, K5 Math and K5 Spelling. You can try K5 for free (no credit card required) with our 14-day free trial.

How do I cancel my subscription?

You can cancel a subscription at any time through the Parent Dashboard; no refunds are given for unused time.  Simply login as a parent and click on "Account Management" on the left side of the page. If you think you may want to come back to K5 later, then click on "Manage Student Accounts" and make each of your children inactive.  If you are leaving K5 permanently, then you can click on 'Cancel your subscription' and follow the steps.

Can I pay by check?

All payments are made through our website using Visa or Mastercard.  We use a major third party payment processor who uses industry leading security procedures; we do not store your credit card information ourselves.  

What is the pricing for schools and teachers?

At this time, K5 does not have a "school" product or school pricing and sells subscriptions only to families. All sales are over the internet with payment via a credit card.  There is a limitation of 4 students per parent account.

What "Promotional Code" should I use?

Unless your school has given you a promotional code, please leave the promotional code field blank when you create your free trial account. If you have a code from your school, enter it on the form.

More Help:

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